Viberse Terms of Use - Your Rights and Responsibilities

Terms of Use

Last updated: May 29th, 2025

Welcome to Viberse (“the Platform”), provided by Viberse or one of its affiliates (“Company”, “we”, or “us”).

You are reading the Terms of Use (“the Terms”), a legally binding agreement between you and us, setting forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, and products (collectively, “the Service”), including any content, functionality, and services offered (collectively, “the Content”), whether as a guest or a registered user.

1. Acceptance of the Terms

By using the Service or by clicking to accept or agree to the Terms of Use when this option is made available to you, you confirm that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and our Community Guidelines. If you do not agree, you must not access or use the Service. Your continued access or use of the Service constitutes acceptance of these policies.

The Service is for users aged 13 and older. Users are required to enter their date of birth to confirm they meet this age requirement during sign-up. By using the Service, you confirm that you meet this age requirement and that the information you provide during registration, including your date of birth, is accurate and truthful. Providing false or inaccurate information, especially regarding your age, is a serious violation of these Terms. If we discover or are informed that you have provided false or inaccurate information, we reserve the right to terminate your account immediately without prior notice. Where permitted by law, we may also pursue legal action.

If you are accepting these Terms on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms. In such case, the terms “you” and “your” as used in these Terms shall refer to such entity.

You may not use our Service if you are under 13, are a convicted sex offender, are prohibited by law from using the Service, or have had a previous account deleted for violating our Terms, Community Guidelines, or other policies. By agreeing to these terms, you also agree not to create a new account if your previous account has been deleted for any of the aforementioned reasons.

2. Changes to the Terms

We revise and update these Terms of Use from time to time at our sole discretion. We will use commercially reasonable efforts to generally notify all users of any changes to the Terms. However, you should check this page from time to time so you are aware of such changes. We will also update the “Last updated” date at the top of these Terms, which reflects the effective date of such Terms. Your continued access or use of the Service after the date of the new Terms means that you accept and agree to the new Terms. If you do not agree to the new Terms, you must stop accessing or using the Service.

3. Your Account with Us

To use the Service, you must create an account with us. It is important that you keep your account password confidential and do not disclose it to any third party.

You agree that you are solely responsible for any activity that occurs under your account.

We reserve the right to disable your user account at any time, including if you fail to comply with any of the Terms, or if activities occur on your account which, in our sole discretion, could damage or impair the Service, infringe or violate any third-party rights, or breach any applicable laws or regulations.

If you no longer wish to use the Service and would like to delete your account, go to your Account Settings in the Viberse app and tap Delete Account. Once you delete your account, you will not be able to reactivate it or retrieve any of the content or information associated with it. While your content will no longer be visible to other users, the license you granted to us for your User Contributions will continue for a commercially reasonable period as described in Section 5.

4. Intellectual Property Rights

We reserve all intellectual property rights in the Service. Except for User Contributions (as defined below), the Service and its contents, features, and functionality, including but not limited to all text, images, videos, and design, are owned by the Company and are protected by international copyright, trademark, patent, and other intellectual property or proprietary right laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content on the Service, except as we may otherwise agree in writing.

You must obtain our permission (or permission under an open-source licence) to modify, translate, create derivative works of, decompile or reverse-engineer our products or their components, or otherwise attempt to extract source code from us, unless an exception or limitation applies under applicable law. If you wish to make any use of content on the Service, please email your request to support@viberse.com.

If you use content covered by intellectual property rights that we own or license and make available on our Platform, we retain all rights to that content and the portions covered by our own rights and licenses.

If you breach these Terms of Use, your right to use the Service will cease immediately and you must return or destroy any copies of the content you have made. Any use of the Service not expressly permitted by these Terms of Use is a breach of the Terms and may violate copyright, trademark, or other laws.

5. User Contributions

The Service allows registered users to post, stream, submit, publish, upload, or transmit text, images, graphics, illustrations, photographs, videos, and other forms of content—including real-time live streams and video calls (collectively, “User Contributions”) on or through the Service.

All User Contributions must comply with the Community Guidelines. By using our services, you agree to abide by the Community Guidelines. User Contributions that do not abide by our Community Guidelines may be deleted, and we have the right to impose penalties, which may include deletion of account, on users that violate our Community Guidelines.

Any User Contribution you post on the Service will be considered non-confidential and non-proprietary. By providing any User Contribution on the Service, you grant us the non-exclusive, transferable, sub-licensable, royalty free, worldwide license to host, use, reproduce, copy, publicly perform, display, modify, distribute, and translate or create derivative works of your content under necessary and appropriate circumstances.

You may delete your User Contributions individually. When you delete your account, most of your User Contributions will also be deleted within a reasonable timeframe. However, you acknowledge that the license you granted us to use your User Contributions as described above will continue even after deletion for a commercially reasonable period, particularly for purposes such as legal compliance, data retention, and ensuring the integrity of the Service.

In case your account or any User Contributions are being investigated for illegal activity, breaches of Terms of Use, to protect the safety, integrity, and security of our Platform or users, or to comply with a legal requirement or request of a government agency, we shall retain the account and license for the User Contributions for as long as necessary to accomplish such goals or comply with our legal obligations.

You represent and warrant that

You own or control all rights to the User Contributions. All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

You have read and agree to abide by our Community Guidelines and Privacy Policy.

We are not responsible or liable for the content or accuracy of any User Contributions posted by you or any other user of the Service.

6. Gems and Beans

The Service includes a digital feature known as Gems, which can be purchased through in-app purchases (IAP) and used exclusively within Viberse. Gems are for in-app use only. They can be used to tip posts, subscribe to exclusive content, invite users to play Tango, and tip other users during Tango.

Purchasing and Use of Gems

Gems can only be acquired through in-app purchases (IAP) via authorized application stores, including but not limited to the App Store and Google Play. The balance of Gems in your Viberse account does not represent real-world monetary value.

Gems are for in-app use only and must comply with these Terms, our Community Guidelines, and all applicable laws. They cannot be sold, traded, redeemed, or converted into real-world currency or goods.

Once Gems are spent, the transaction is final and cannot be refunded, undone, or withdrawn. If your account is deleted, suspended, or terminated, any remaining Gems will be forfeited.

Gems may be used for

Tipping posts to show appreciation for content.

Subscribing to access exclusive content from creators.

Inviting users to play Tango.

Tipping users you’ve matched with in Tango.

Accessing and viewing a user’s live stream.

Tipping users during their live streams.

Making video calls to other users.

Receiving Gems and Earning Beans

When users receive Gems from others, they earn Beans in return. Beans are a separate in-app digital feature that cannot be purchased and may be exchanged for Gems for in-app use or redeemed, where applicable and permitted by Viberse. The conversion rate between Gems and Beans is determined by Viberse and may be adjusted at any time without notice.

Receiving Gems or collecting Beans may result in some form of income, and users are solely responsible for complying with any tax obligations based on their jurisdiction.

Tipping and Subscribing Using Gems

Tipping and subscriptions are voluntary and serve as a way for users to support and appreciate content.

Tipping is non-refundable and entirely at the user’s discretion. Once you confirm a tip, the Gems are deducted, and the transaction cannot be reversed.

Subscriptions automatically deduct Gems from a user’s balance every 30 days.

Subscription fees may be adjusted by creators at their discretion. Existing subscribers will continue paying the old fee for the next renewal cycle after a change. After this cycle, the new fee will apply unless they cancel their subscription before renewal.

Users may cancel subscriptions at any time. Cancellation prevents further deductions but allows continued access to exclusive content until the current billing cycle ends.

Users should maintain a sufficient balance of Gems for subscriptions. If there are insufficient Gems at the time of renewal, the subscription will be canceled immediately.

Viberse is not liable for disputes or issues arising from tipping or subscriptions between users.

Adjustments, Restrictions, and Termination

Viberse reserves the right to adjust or revoke Gems or Beans if fraudulent activity, abuse, or any violation of these Terms of Use or our Community Guidelines is detected.

Any attempt to manipulate, exploit, or artificially increase a Gems balance—whether through bots, fake accounts, unauthorized software, or other prohibited means—is strictly prohibited and may result in account termination.

We may modify or discontinue Gems and Beans at any time, including altering their functionality, availability, or purpose.

Viberse may terminate a user’s eligibility to purchase, earn, or use Gems or Beans at its sole discretion, with or without prior notice, in the event of violations of these Terms or our policies. Any remaining Gems or Beans will be forfeited without compensation.

Gems and Beans are digital features provided by Viberse solely for enhancing your experience within the Service. We retain full control over Gems and Beans and their implementation, and your use of them does not grant you any ownership or proprietary rights in them.

7. Live Streams and Video Calls

Viberse allows users to host and participate in Live Streams and Video Calls. By using these features, you agree to comply with these Terms and our Community Guidelines.

You are solely responsible for your conduct and any content you speak, share, display, or otherwise make available during live streams and video calls. You may not violate any third-party rights or engage in behavior that breaches our Terms, Guidelines, or applicable laws.

Live Streams

Live streams must be labeled accurately and truthfully to reflect their category and theme and ensure a safe and respectful environment for all users.

Public live streams labeled as General are viewable by all users.

Live streams labeled as Possible Mature and Sexual Themes are not accessible to users under the age of 18. For users 18 and older, such streams will show content warnings by default.

Other labeled live streams will also include content warnings by default based on their category or theme.

Users should be aware that other users may record or share content from these streams. Live streams may also be used by Viberse to operate, improve, or promote the Service.

Hosts may set an entry fee in Gems for Now Live, or a funding goal for Goal Live. If a Goal Live meets its Gem target during Cheer Time, the host may proceed to Showtime. If the goal is not met, the host may choose not to continue, and contributed Gems will be refunded.

Video Calls

Video calls may only be initiated between two users who have completed a Bingo Tango. A Gem fee is charged at the time the call is made, even if the other user does not answer.

Users should be aware that other users may record or share content from these streams.

While video calls are private and are not monitored by Viberse, they remain subject to all platform policies. Any reported instances of inappropriate conduct—including but not limited to non-consensual behavior, harassment, threats, or grooming—will be investigated and may result in account suspension or permanent removal.

Moderation and Enforcement

Live Streams and Video Calls are subject to moderation. We reserve the right to review, interrupt, or terminate any session at our discretion to enforce compliance with these Terms or our policies.

If you encounter any content or behavior during a stream or call that violates our policies, please report it using the in-app Report tool or contact support@viberse.com. All reports are taken seriously and will be reviewed.

Due to the real-time nature of these features, violative content or behavior may not always be detected or removed immediately. We rely on user reports and moderation to address such issues as efficiently as possible.

By using Live Streams and Video Calls, you agree to do so responsibly and in accordance with these Terms and Community Guidelines.

8. Monitoring, Enforcement, and Termination

We have the right to:

Change all or part of the Service, including but not limited to the addition, improvement, or removal of functions.

Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such content violates the Terms of Use or our Community Guidelines, infringes any intellectual property right or other right of any person or entity, or threatens the personal safety of users of the Service or the public.

Investigate reported posts, comments, live streams, and video calls submitted via the in-app Report feature or by email to support@viberse.com, and take appropriate enforcement action if violations are found.

Take appropriate legal action, including without limitation, for any illegal or unauthorized use of the Service.

Terminate or suspend your access to all or part of the Service for any or no reason, including without limitation, any violation of these Terms of Use, Community Guidelines, or other terms and policies.

Please note that we cannot review all User Contributions on the Service and cannot ensure prompt removal of objectionable content that has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by Viberse. Viberse has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Viberse shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Disclaimer of Warranties

YOUR USE OF THE SERVICE AND ITS CONTENT IS AT YOUR OWN RISK. THE SERVICE COMES ON AN "AS IS" AND “AS AVAILABLE” BASIS WITHOUT ANY GUARANTEES, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICE WILL BE COMPLETE, SAFE, RELIABLE, GOOD QUALITY, CORRECT, OR AVAILABLE. THEY ALSO DO NOT GUARANTEE THAT THE SERVICE OR ITS CONTENT WILL ALWAYS BE ACCURATE, RELIABLE, ERROR-FREE, OR GET FIXED IF THERE ARE ISSUES, BE SAFE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR WILL FULFILL WHAT YOU NEED OR EXPECT.

UNDER THE LAW, THE COMPANY COMPLETELY REJECTS ALL GUARANTEES OF ANY KIND, WHETHER THEY'RE DIRECTLY STATED, IMPLIED BY LAW, OR ANY OTHER TYPE. THIS INCLUDES, BUT IS NOT LIMITED TO, GUARANTEES THAT THE SERVICE WILL BE TRADABLE, WILL NOT VIOLATE OTHERS' RIGHTS, AND WILL BE SUITABLE FOR A SPECIFIC PURPOSE.

11. Limitations of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR THEIR EMPLOYEES, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY LOSSES OR DAMAGES YOU MIGHT FACE FROM USING OR NOT BEING ABLE TO USE THE SERVICE OR ITS CONTENT. THIS INCLUDES AND IS NOT LIMITED TO LOSSES OR DAMAGES, BIG OR SMALL, EXPECTED OR UNEXPECTED, ANY INJURY, EMOTIONAL UPSET, LOST EARNINGS, OR PROFITS, NO MATTER HOW THESE LOSSES OR DAMAGES HAPPEN, EVEN IF THEY COULD HAVE BEEN PREDICTED.

12. Indemnity

You agree to defend, indemnify, and hold harmless Viberse, its parents, affiliates, related companies, subsidiaries, agents, licensors, and each of their respective officers, directors, employees, staff, and advisors from any and all claims, damages, obligations, losses, liabilities, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation, and warranties under these Terms.

13. Dispute Resolution and Arbitration

By agreeing to these Terms, and to the extent permitted by applicable law, you and Company agree that any and all past, present and future disputes, claims or causes of action between you and Company arising out of or relating to these Terms, the Service, the formation of these Terms or any other dispute between you and Company or any of Company’s licensors, distributors, suppliers or agents and whether arising prior to or after your agreement to this Terms, (collectively, “Dispute(s)”) will be governed by the procedure outlined below. You and the Company further agree that any arbitration shall not proceed as a class, group or representative action.

Informal Dispute Resolution

Before filing a claim against us, you agree to try to resolve the Dispute informally by contacting support@viberse.com. In the same way, before we file a claim against you, we agree to contact you first through the email address you have provided to us during the creation of your account. If a Dispute is not resolved within thirty (30) days after the email noting the Dispute is sent, either you or the Company may initiate an arbitration proceeding.

Arbitration Procedure

If the Dispute is not resolved through Informal Dispute Resolution as described above, either you or the Company may refer the Dispute to and have it finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules"). The seat of the arbitration shall be Singapore. The Tribunal shall be comprised of one arbitrator appointed by SIAC in accordance with its rules. The language of the arbitration shall be English. SIAC will have the right to issue injunctions and its decision will be compulsory, final and strictly mandatory on the Parties who in turn waive any other jurisdiction or venue that may apply and agree to be subject to the arbitral decision waiving any appeals of any type.

12. Entire Agreement

The Terms of Use, our Privacy Policy, and our Community Guidelines constitute the entire agreement between you and Viberse regarding the Service. If you have any questions or would like to request additional information, you can contact us at support@viberse.com.