Question 1

1. What is Viberse?

Accepted Answer

Viberse is a social media platform where you meet new people by sharing your real, everyday moments on trending topics—one vibe at a time.

Question 2

2. Who can use Viberse?

Accepted Answer

Anyone 17 or older can join Viberse—just bring your vibes and good energy.

Question 3

3. What is a “vibe” on Viberse?

Accepted Answer

A “vibe” is a post on Viberse. It’s your moment, story, or mood shared on a trending topic for others to discover.

Question 4

4. What is Echo on Viberse?

Accepted Answer

Echo is how you amplify or share someone else’s “vibe.” By tapping the Echo button on a “vibe,” you add your own moment to it and keep it alive.

Question 5

5. What is Tango on Viberse?

Accepted Answer

Tango is where you connect with other Vibers through a daily mission. In the Bingo Tango mission, when you pair up, post for the same topics, and score a bingo to complete the mission—you unlock chat with your paired Viber.

Question 6

6. Is Viberse free to use?

Accepted Answer

Absolutely. Viberse is free to use for anyone aged 17 or older.

Question 7

How do I create a post on Viberse?

Accepted Answer

A post on Viberse is called a "vibe"—a real, everyday moment—on Viberse.
To create a post:
1. Open the Viberse app.
2. Tap the + icon at the bottom.
3. Capture, or select a photo or video.
4. Edit your photo or video.
5. Pick a topic and enter a word.
6. Tap the Post button to publish your post.

Question 8

How do I echo a post on Viberse?

Accepted Answer

Echoing lets you add your own moment to someone else’s vibe post.
To echo a post:
1. Open the Viberse app.
2. Select a post.
3. Tap the Echo button, and then Next.
4. Capture, or select a photo or video.
5. Edit and finalize your post.
6. Tab the Post button to publish your post.

Question 9

How do I comment on a post?

Accepted Answer

1. Open the Viberse app.
2. Go to the post you want to leave a comment on.
3. Tap the Comment button, and start writing your comment.
4. Once you’re done, tap the Send button to post it.

Question 10

4. How do I like a post?

Accepted Answer

1. Open the Viberse app.
2. Tap the Heart button below a post. The color of the Heart button will change from white to blue.
3. You can tap the button again to remove the like.

Question 11

5. How do I save a post?

Accepted Answer

1. Open the Viberse app.
2. Tap the Save button below a post. The color of the Save button will change from white to blue.
3. You can tap the button again to remove it from your saved posts.

Question 12

6. How do I find my saved posts?

Accepted Answer

1. Open the Viberse app.
2. Tap the Me tab in the lower-right corner.
3. Tap the Menu (3-dot) icon at the top and Saved Posts.
4. Your profile will display all your saved posts.

Question 13

7. How do I share a post?

Accepted Answer

1. Open the Viberse app.
2. Tap the Explore tab at the bottom.
3. Tap the post you want to share, and tap the Share button.
4. Choose the platform you want to share to.

Question 14

8. How do I share my profile?

Accepted Answer

You can share your Viberse profile to other social platforms.
1. Open the Viberse app.
2. Tap the Me tab in the lower-right corner.
3. Tap the Share Profile button at the top, and choose how you want to share your profile.
4. Follow the instructions of your chosen platform.

Question 15

9. How do I report a post?

Accepted Answer

We encourage users to report any post that violates our Community Guidelines. No need to worry reporting is anonymous unless it involves copyright infringement. The user whose post you reported will not know who reported it.

Question 16

10. How do I find specific content on Viberse?

Accepted Answer

1. Open the Viberse app.
2. Tap the Search tab at the bottom.
3. Enter the content you want to see, and tap Search icon.
4. You will see posts most relevant to your search.

Question 17

1. How do I follow a user?

Accepted Answer

1. Open the Viberse app.
2. Go to the profile page of the user you want to follow.
3. Tap the Follow button. You will see the button becomes Unfollow.

Question 18

2. How do I manage users I follow?

Accepted Answer

To view or unfollow users you’re following:
Open the Viberse app.
Tap the Me tab in the bottom-right.
Go to Menu > Social Management > Following.
Tap the Unfollow button. The button will change back to Follow.

Question 19

3. How do I manage my followers?

Accepted Answer

To view or remove your followers:
1. Open the Viberse app.
2. Tap the Me tab in the bottom-right.
3. Go to Menu > Social Management > Following.
4. Tap the Remove button next to a follower to remove them.

Question 20

4. How do I message a user?

Accepted Answer

You must complete the daily Bingo Tango mission first to be able to message a user.
To complete a Bingo Tango mission:
1. Go to the Tango tab.
2. Pick a Viber, and tap the Invite button to pair up.
3. Once the invite is accepted, start the Bingo Tango mission.
4. Post for the same topics until a bingo is scored.
5. Name the completed tango to start chatting with your paired Viber.

Question 21

5. Can I message any user?

Accepted Answer

Currently, direct messaging isn’t available on Viberse. However, you can complete a Bingo Tango mission with a paired user, and once you finish a tango together, you’ll unlock the ability to chat with them.

Question 22

6. How do I block a user?

Accepted Answer

When you block a user, they won't be notified but will no longer be able to view your profile or content or interact with you.

Question 23

7. How do I report a user?

Accepted Answer

If you find a user’s content or behavior violates our Community Guidelines, you can report them anonymously.

Question 24

8. How do I find users on Viberse?

Accepted Answer

1. Open the Viberse app.
2. Tap the Search tab at the bottom.
3. Enter the username you’re looking for.
4. You will see users most relevant to your search.

Question 25

1. How do I update my profile information?

Accepted Answer

1. Open the Viberse app.
2. Tap the Me tab in the lower-right corner.
3. Tap the Menu (3-dot) icon at the top, and go to Account Settings.
4. You can update the following information in Account Settings:

Question 26

2. How do I add a phone number to my account?

Accepted Answer

Adding a phone number to your Viberse account is optional. If you choose to add a phone number, here’s how it can benefit you:
Stronger Community: Verifying your account with a phone number fosters trust and builds a healthier Viberse, where real Vibers share real moments.
Future-Ready: Be prepared for features like a verified badge, two-factor authentication, and SMS-based account recovery.

Question 27

3. What happens if my account is disabled?

Accepted Answer

If your Viberse account has been disabled, you’ll receive a notification at your registered email address. You’ll also see relevant information displayed when attempting to log into Viberse. Please note that failure to comply with the Community Guidelines may result in account suspension.
If you believe your account was disabled by mistake, you can contact us to request a review.
If you don’t see information regrading your account being disabled, it might be a sign-in issue. If the account was deleted by you or someone with your password, it can’t be restored. You can create a new account with your previously registered email, but you may not be able to sign up the same username.

Question 28

4. How do I delete my account?

Accepted Answer

If you delete your Viberse account, you will permanently lose your profile, photos, videos, comments, likes, and followers.

Question 29

5. How do I turn off Viberse push notifications?

Accepted Answer

You’ll receive push notifications when:
We send you the latest updates about our app
You reach new milestones, like reaching 3K followers
You save others’ posts
People you follow create posts
Others echo your posts
Others follow you
Others like your posts
Others comment on your posts
Others save your posts
To disable push notifications:
Go to the Settings app on your phone.
Tap Notifications.
Scroll down to Viberse and tap it to turn off push notifications.

Question 30

6. Why haven’t I received the password reset email?

Accepted Answer

There could be a couple of reasons:
The email might have ended up in your Junk or Spam folder.
You might have used an incorrect email address when registering Viberse. It's important to note that if an incorrect email was used at the time of registration, we will not be able to provide access to the account.

Question 31

7. What’s the purpose of username in my profile?

Accepted Answer

The username is public information in your profile, making it easier for your friends and the Viberse community to find you. The username specifically is used for creating your profile’s URL.

Question 32

1. Can Viberse save images or videos generated by its users?

Accepted Answer

Viberse provides access services for photos, videos, and profile pictures. However, Viberse is not the sole provider of the displayed photos and videos.

Question 33

2. What should I do if someone’s impersonating me on Viberse?

Accepted Answer

Viberse takes your security seriously. If you discover a false Viberse account impersonating you, please report it to us immediately at support@viberse.com. It’s essential that you provide all necessary information, including a photograph of your government-issued ID.

Question 34

3. What should I do if someone’s using my registered trademark as their username?

Accepted Answer

If you discover a Viber utilizing your company or business name, logo, or other legally protected elements in a manner that may cause confusion or misrepresentation with your brand, please reach out to us at support@viberse.com to report the infringement.

Question 35

4. What should I do if asked to share nude or pornographic images?

Accepted Answer

Our  Community Guidelines  strictly prohibit sharing nude or pornographic images and videos. If anyone requests such content, firmly respond with, ”No, sharing such content is against Viberse's policies.”

Question 36

5. How to report intellectual property rights infringement?

Accepted Answer

If you suspect content on Viberse infringes your copyright, you can take the following actions:
Important Considerations:
Submitting Complaint:
The most convenient and quickest way to submit a copyright infringement claim is through our online form. Regardless of how you file a complaint, you must provide the following information for Viberse to process it effectively:

Question 37

6. Does Viberse ask for my personal information like password?

Accepted Answer

Viberse will never ask for your password through emails, private messages, or any form of reply.
Who Can File: Only the copyright owner or their authorized representative can submit a copyright infringement complaint. If you suspect content on Viberse infringes someone else's copyright, inform the rights owner.
Notifications to Content Publishers: We typically provide the complainant's name, email, and details of the complaint to the content publisher. If you're an authorized representative filing a complaint, we’ll provide the name of the rights-holding institution or client.

Question 38

7. How do you handle spam on Viberse?

Accepted Answer

Your experience on Viberse should be enjoyable, safe and protected. We remove content that deliberately seeks to deceive, impersonate, or exploit others for financial gain or property from others.
Here are some tips to help safeguard your online presence and secure your account against authorized access:
If you experience bullying, seek help from a trusted family member or teacher. You can also delete comments on posts and report bullying and harassment through the Report function.
Be mindful of the content you share publicly, including with friends or followers, ensuring it accurately represents you.
Avoid engaging in activities that makes you uncomfortable or sharing content that does the same.

Question 39

8. How should I protect my privacy on Viberse?

Accepted Answer

At Viberse, we’re dedicated to creating a safe and enjoyable space for everyone.
Here are some guidelines to help protect your privacy on Viberse:
If someone shares a photo or video that makes you uncomfortable, unfollow or block them. You can also report content you believe violates our Community Guidelines directly in the app.
If you experience bullying, seek help from a trusted family member or teacher. You can also delete comments on posts and report bullying and harassment through the Report function.
Be mindful of the content you share publicly, including with friends or followers, ensuring it accurately represents you.
Avoid engaging in activities that makes you uncomfortable or sharing content that does the same.

Question 40

9. How do I deal with conflicts or abuse on Viberse?

Accepted Answer

If you're visiting this page, it’s likely you’ve had a negative experience on Viberse. We understand that it can be frustrating dealing with difficult online interactions.
This page aims to offer guidances to help you handle conflicts on Viberse effectively.
If you or someone you know is in immediate danger, please contact your local authorities right away.
Keep in mind that your report is anonymous, except if you’re reporting an intellectual property infringement. The account you reported won’t see who reported them.

Question 41

1. What happens if I cannot log in?

Accepted Answer

If you have trouble logging into your Viberse account, please try “Forgot password” to recover your Viberse password.

Question 42

2. I’m not receiving notifications

Accepted Answer

To address this issue, please consider the following:
Ensure you're using the latest version of Viberse.
Make sure you have a strong cellular or Wi-Fi connection.
Check if you've turned on notifications for Viberse.

Question 43

3. I can’t see my friends’ posts

Accepted Answer

If you're unable to see your friend's posts, please consider the following:
Ensure you're using the latest version of Viberse.
Make sure you have a strong cellular or Wi-Fi connection.
The post you're looking for may have been deleted.
You may have been blocked by the user.
If you're still experiencing issues, contact us at support@viberse.com for assistance.

Question 44

4. I cannot delete my posts

Accepted Answer

If you’re unable to delete your posts on Viberse, please consider the following:
Ensure you're using the latest version of Viberse.
Make sure your network is connected and in good condition.
Wait a few minutes. Sometimes, deleting a post can take longer.
If you're still experiencing issues, contact us at support@viberse.com for assistance.

Question 45

5. My posts are missing

Accepted Answer

Here are some steps to help recover your lost posts:
Fully exit and reopen the app.
Make sure you have a strong cellular or Wi-Fi connection.
Wait for a notification confirming your next post has been successfully posted. Then, check your profile for the latest post. If it’s still missing, contact us at support@viberse.com.

Question 46

Your phone’s OS might not be supported. Viberse requires iOS 17 or later for iPhones and Android 10 or later for Android devices.

Accepted Answer

Your phone’s OS might not be supported. Viberse requires iOS 17 or later for iPhones and Android 10 or later for Android devices.

Question 47

1. How do I change my time zone?

Accepted Answer

Viberse's time zone is automatically adjusted based on your phone's settings. To change your time zone:
Go to your phone’s Settings to change your local date and time.
If your date and time are still not showing correctly, contact us at support@viberse.com.

Question 48

2. How do I change the language on Viberse?

Accepted Answer

Viberse is currently only available in English. We plan to release the app in other languages, so stay tuned to our Facebook, X or Instagram for the latest updates.

Question 49

3. How do I recover deleted content?

Accepted Answer

Unfortunately, Viberse cannot recover posts or comments once they’ve been deleted.We highly recommend you to think twice before deleting your posts and comments.

Question 50

4. Why isn't there a web app for Viberse?

Accepted Answer

It’s in our plan to release the web app for Viberse. Follow our Facebook, X or Instagram for the latest updates.

Question 51

5. Does Viberse host ads?

Accepted Answer

Viberse strives to maintain an ad-free environment, where users can fully share and enjoy creative content.That said, we’re open to commercial collaborations through topics on Viberse. For more information, please contact us at support@viberse.com.

Question 52

6. How does Viberse handle my deleted content, e.g., posts and images?

Accepted Answer

When you delete content on Viberse, it’s immediately removed from the platform. We may keep some information for analytical or marketing purposes. Your data will be permanently deleted only when you contact us to delete your Viberse account.

General

1. What is Viberse?

2. Who can use Viberse?

3. What is a “vibe” on Viberse?

4. What is Echo on Viberse?

5. What is Tango on Viberse?

6. Is Viberse free to use?

Posts

Users

Account

Security

Troubleshooting

Other