Child Safety Policy

Last updated: April 28th, 2025

Viberse is committed to creating and maintaining a safe and responsible environment for all users. Our platform is intended for individuals aged 13 or older. We recognize the importance of protecting young people, especially minors—defined generally as anyone under the age of 18—from exploitation, abuse, and harm. While users under 13 are not permitted on our platform, we take additional measures to safeguard all users, particularly those under 18. This Child Safety Policy outlines our approach to ensuring a safe and secure community.

How Should You Post

Viberse strictly prohibits any content that depicts or promotes the exploitation or abuse of minors. This includes:
Child sexual abuse and exploitation
Child pornography
Content depicting physical, emotional, or psychological violence or abuse towards minors
Content that puts minors at risk, such as sharing personal information or encouraging dangerous activities
Inappropriate interactions between adults and minors, including grooming or solicitation—such as engaging in sexually suggestive conversations, soliciting personal information, or attempting to build inappropriate relationships with minors.
If your content fits any of the above descriptions, do not post it on Viberse. We will remove such content, and the responsible accounts may be temporarily suspended or permanently banned.
For more information on posting guidelines and appropriate behavior, please refer to our Community Guidelines.

What Happens if Content Violates This Policy

We use human moderators to review and remove harmful content, especially anything that could endanger minors. If content is found to violate this policy, the accounts responsible for such content may face consequences including:
Content removal
Temporary suspension
Permanent account ban
Reporting to law enforcement or child safety organizations
We are committed to fully cooperating with law enforcement and child protection agencies in any investigations related to child safety and will provide them with all necessary information.

How to Report Violations

We encourage users to report any content or behavior that violates our Child Safety Policy. You can report violations to support@viberse.com. Our team will promptly review these reports and take appropriate action, which may include removing the content, suspending accounts, banning accounts, and reporting to law enforcement when necessary.

How We Enforce

At Viberse, we take violations of our Child Safety Policy seriously. Users can report any content or behavior they believe endangers or exploits minors by:
Using the Report icon in the app and selecting Child Safety; or
Emailing us directly at support@viberse.com.
Our team will review all reports. Users who violate this policy may face the following consequences:
Content Removal: Immediate removal of content that violates this policy.
Account Suspension: Temporary suspension of the offending account.
Account Termination: Permanent ban of the offending account.
Legal Action: Reporting serious violations to appropriate legal authorities.

For cases involving child sexual abuse material (CSAM), we will report the incident to the National Center for Missing and Exploited Children at https://report.cybertip.org and provide all necessary information to assist investigations.

How We Protect Minors

Viberse is committed to protecting the privacy and safety of all users, with particular attention to minors. If an underage user is identified, we will handle their data securely in accordance with our Privacy Policy, which may include deleting their data and removing their account.
We protect minors through the following measures:
Data Security: We ensure that all user data, especially that of minors, is handled securely. If we identify an underage user, we will take steps to securely handle or delete their data as outlined in our Privacy Policy.
No Targeting of Underage Minors: We do not target, profile, or collect data from users known to be under the age of 13, as they are not permitted to use our platform.
Restricted Content Access: We automatically hide content flagged or labeled as adult content—including posts and live streams—from all users under 18. Users under 18 also cannot search for adult content or adjust related visibility settings.
Age Requirement and Verification:  We ask users to enter their birthday when signing up. Users under the age of 13 are prevented from creating an account. As outlined in our Terms of Use, this is our primary method of age verification, and we also utilize user reports to identify potential discrepancies.
Private Calls Are Still Bound by Rules:  While 1-on-1 video calls are private and not actively monitored, users must still follow our Community Guidelines and this policy. If users report inappropriate behavior—such as grooming, harassment, or solicitation—we will review the report and may take appropriate action, including suspending or banning the offending account.
Reporting Underage Accounts: If you suspect that a user under the age of 13 is using Viberse, please report it to support@viberse.com. We will investigate and take appropriate action, including deleting the user’s data and removing their account.

Updates to This Policy

Our Child Safety Policy is regularly reviewed and updated to ensure the highest standards of safety and compliance. We will inform users of any significant changes.

How to Appeal

If you believe we made a mistake, you can submit an appeal at support@viberse.com.

Contact Us

If you have any questions, feedback, or requests about this policy, please contact us at support@viberse.com.